Refund policy

Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns You have 30 days from the date of delivery to request a return. To be eligible, items must be unused, in their original condition, and in the original packaging.

How to Request a Return To start a return, please contact us at simplequalitysupport@gmail.com with your order number and reason for return. We'll respond within 2 business days with next steps.

Refunds Once your return is received and inspected, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Non-Returnable Items Certain items cannot be returned, including items marked as final sale.

Damaged or Incorrect Items If you received a damaged or incorrect item, please contact us immediately at simplequalitysupport@gmail.com with a photo and your order number. We'll make it right.